Read Case Study Hy Dairies, Inc. (Chapter 3) in your textbook and answer the discussion questions that follow:
1. Apply your knowledge of stereotyping and social identity theory to explain what went wrong here.
2. What other perceptual errors are apparent in this case study?
3. What can organizations do to minimize misperceptions in these types of situations? Your paper must include an introduction and a clear thesis, several body paragraphs, and a conclusion. Top papers demonstrate a solid understanding of the material AND critical thinking.